red fender wrote:
Thanks for the feedback Laird. I downloaded and installed as you said a few weeks ago and the presets do not go across to the g. The progress bar moves, the connection indicates all is well but no presets move and it freezez. With or without a powered hub. So it for whatever reason does not work for me windows 7 32 bit newish laptop. Any suggestions will be appreciated.
Did the firmware upgrade work?
1) You MUST completely uninstall the prior version of the editor before installing the new one.
2) Are you SURE that you did "clear bank" (that's Edit>Menu>Enter>[Utility]>Enter>[Clear Bank]>Enter>[YES]>Enter>Edit>Edit)
Individually deleting presets to clear them out if one was bad will NOT fix the problem. Using the editor to remove banks manually will NOT fix your problem either. You MUST use the "clear bank" command in the utility menu. Even if your user banks are all empty, you should STILL use the clear bank command in the utility menu after you upgrade if you have EVER had the betas or if you are having problems transferring banks between the editor and the G.
3) I had a brand-new, fresh-from-the-factory, still-sealed-in-the-plastic-bag g-system with the same issue. I upgraded the firmware fine and the editor started up fine - but bank transfers would randomly lock up the G-System. I did clear system and clear bank on the utility menu and now everything works perfectly on that box too. TC support is aware of this. I sent them an e-mail early this week.
The point here is, if your G-System firmware upgrade went off without a hitch, but you are having lockup troubles when doing the bank transfers between the editor and the G, then the Clear Bank command on the utility menu is an extremely-important part of solving the problem.
Last edited by Laird_Williams (2010-02-04 14:30:03)
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