Re: Nova System Freezing Problem

We bought 4 Nova systems and all four of them freeze when we play around in pedal mode. After that, all presets are long gone because of the other bug that makes it impossible to recall via MIDI.

Really hope that these problems can be fixed as soon as possible! We enjoy the nova system, but these issues are to important to ignore.

Re: Nova System Freezing Problem

syndrom wrote:

hello there
i use to have the freezing problem first when a got my nova system but after i updatet to 1.13 the freezing problem is gone
it works fine now

Yep....the same for me. The unit freezes twice a year but after I update the software to 1.13 it runs again no problem all patches retained.

Re: Nova System Freezing Problem

I've had mine for almost 2 years and have mostly thoroughly enjoyed it. Most people don't realize that all NS units have a disparity in level between left and right delay level in the dual delay if you're using it in stereo. I was quite disappointed as I really enjoy playing through a stereo rig, but couldn't use the delay as I desired. TC acknowledged the issue 15 months ago replicating it themselves and promising there'd be a fix in 1.14. Obviously that never happened, and they stopped corresponding with me.

Now it may be a moot point, for me at least. My NS has been freezing intermittently for the past 6 months; while this has been infrequent it's always at a gig, but always resolvable by cycling the power a couple of times, until last weeks's gig. It seems to be down for the count this time as I've been trying for 3 days now with no success. It freezes at the point of start up with the screen displaying "Nova System TC Electronic" and the "Factory Default" button lit, otherwise the unit is dark. I may be old school, but in my 30 years as a professional guitarist I've always used multi-fx and single pedals, as well as rack units until I got tired of them and either stashed them away, fully functional, or sold them. This is my first experience where the gear dumped me.

It's too bad as I was actually still really appreciating the NS; great sounds, no wall wart, light weight and easy to travel with given its automatic 110/220v power handling. There's some brilliant design in the unit, but I think TC has given up on these, so I probably will too. I'm now running an MXR compressor, Ernie ball Volume and Wah, Ethos Overdrive TLE (if you don't know this pedal you need to check it out) and an MXR Carbon Copy (I always wished the NS had the option of modulation in its delay circuit).

Re: Nova System Freezing Problem

djguitar wrote:

I've had mine for almost 2 years and have mostly thoroughly enjoyed it. Most people don't realize that all NS units have a disparity in level between left and right delay level in the dual delay if you're using it in stereo. I was quite disappointed as I really enjoy playing through a stereo rig, but couldn't use the delay as I desired. TC acknowledged the issue 15 months ago replicating it themselves and promising there'd be a fix in 1.14. Obviously that never happened, and they stopped corresponding with me.

Now it may be a moot point, for me at least. My NS has been freezing intermittently for the past 6 months; while this has been infrequent it's always at a gig, but always resolvable by cycling the power a couple of times, until last weeks's gig. It seems to be down for the count this time as I've been trying for 3 days now with no success. It freezes at the point of start up with the screen displaying "Nova System TC Electronic" and the "Factory Default" button lit, otherwise the unit is dark. I may be old school, but in my 30 years as a professional guitarist I've always used multi-fx and single pedals, as well as rack units until I got tired of them and either stashed them away, fully functional, or sold them. This is my first experience where the gear dumped me.

It's too bad as I was actually still really appreciating the NS; great sounds, no wall wart, light weight and easy to travel with given its automatic 110/220v power handling. There's some brilliant design in the unit, but I think TC has given up on these, so I probably will too. I'm now running an MXR compressor, Ernie ball Volume and Wah, Ethos Overdrive TLE (if you don't know this pedal you need to check it out) and an MXR Carbon Copy (I always wished the NS had the option of modulation in its delay circuit).

Hei DJGuitar, i had EXACTLY the same experience! Bought my Nova it a bit less than 2 years ago, my first unit was defective (i wasn't able to upgrade the firmware), i got it replaced with a brand new unit and then from that moment i also experienced the "freezes at the point of start up with the screen displaying Nova System TC Electronic and the Factory Default button lit" exactly as you, every 2-3 months, but NOW it's one week that my Nova is stuck and i'm trying again and again to have it working without success!
It's really too bad on TC Electronic to produce machines with this excellent sound quality but with basic electronics issues.
Thanks god my unit is still under warranty, but i'll have to pay the shipment expenses and it really annoys me.

Hootcho

Re: Nova System Freezing Problem

Thanks for sharing more knowledge about  Nova System.

Re: Nova System Freezing Problem

Hello out there,
Ns coming in mail tomorrow. Worried about the freezing issue. Though I got a great price on it new from MF, don't want to wait for that to happen and it's too late to return. Read entire manual, really excited to write some presets for an upcoming gig, but would hate to be embarrassed midway through. Am I being a nervous nelly? Will check serial #, read about that. Was hoping the issues would be resolved by now??

Re: Nova System Freezing Problem

Don't worry about it.. The issue was only on the earlier models of the Nova System. The one you'll be getting shouldn't have the issue anymore

Re: Nova System Freezing Problem

Thanks lifele55,



My SN is 8952023, not far removed from the problem area. Do I need a MIDI to USB adapter to download latest software version or do I need two midi cables linking a go between unit? Slightly confused, no midi experience. Thanks again!

Re: Nova System Freezing Problem

Hopefully it will be better soon