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Hi,
I just send mine out yesterday for repair.
i have exactly the same problem.
Are there people here with any experiences with "music service center"
in the netherlands. How long will it take to have my soundcard back.
Thnx
Hi guys. I experience the same problem with the volume pot.
Could you recommend the replacement for the pot, cause I can't find the ALPS one mentioned in this topic?
just appeared today on my konnekt 24d. when i lower the output knob to 0 right channel is still audible, and after a few minutes it bursts with static.
and ill take this opportunity to say that tc electronics has the poorest customer support i have ever seen, i have read all threads about this from 2007 and only 1 reply from a tc rep? you'd think you would get solid support for a 300$ unit from a firm as TC elec., but nada. id prolly get a better one from a chinese guy selling 1$ calculators on ebay.
would it kill them to make a nice sticky about this and tell us what to do? or at least tell us where to buy the new pots? and this is really lowering our standards and doing tc el. a big favour by sorting this production defect ourselves. should already be a big sticky where you'd just send your address and serial number of the unit and a new pot should be on its way free of charge.
what...do we ...do...to...fix ...this???
did anyone try to swap a pot from the mic inputs to this busted output level pot? are they even the same one?